News & Campaigns

Have you been affected by Storm Arwen?

If you've lost power, you can claim money back from your gas and electricity supplier

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Are you struggling to pay prescription charges?

Help with Health Costs

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Is your energy supplier going bust?

What to do if your energy supplier goes out of business

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Has your energy supplier gone under?

What you should do if your supplier has gone bust

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Our Christmas Opening Hours

We will be closed over the Christmas period

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What happens if your parcel goes missing?

If your parcel doesn't arrive, whose responsibility is it?

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Affording the basics?

We summarised our report findings into an infographic to show what we found

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Citizens Advice is on the move to a new Lancaster home

Citizens Advice is on the move to a new Lancaster home

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An Income To Live By

Citizens Advice North Lancashire releases new research about affording the basics in Lancaster District

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Your options if you've been dismissed

If you've been dismissed, check if it's fair and if there is anything that you can do about it

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Citizens Advice North Lancashire wins the global bike challenge!

Intrepid cyclists Gary and Sarah have been clocking up the miles this month...

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Citizens Advice is out and about this summer

This summer our community team will be out and about all over the district offering advice at pop up stands run by Lancaster City Council.

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